Find answers to the most common questions regarding the Technical Support Service of Parking Service Herceg Novi.
Technical Support Service
Reliable and efficient support available 24/7 – for quick resolution of technical issues and uninterrupted use of services.
Customer Service
How does the Technical Support Service work?
The Technical Support Service of Parking Servis Herceg Novi has been established to provide the most efficient support to users of special parking areas.
This service is available to users 24 hours a day, 7 days a week – both for on-site interventions and online assistance.
Customer Service
When should you contact technical support?
- If the self-service station does not issue a ticket or receipt
- If the barrier does not respond when entering/exiting
For any technical malfunctions related to devices and payment systems at special parking areas with barriers or in garage.
🕒 Technical support operator working hours: 24 / 7
FAQ
Frequently Asked Questions
When can I contact the Technical Support Service?
The Technical Support Service is available 24 hours a day, 7 days a week.
What should I do if the self-service station is not working?
Immediately call +382 67 107 303 or +382 67 107 304. Our team will respond quickly and resolve the issue, either by coming on-site or via remote assistance.
Can technical support also assist over the phone?
Yes. In many cases, our operators can guide you through the steps to solve the problem without the need to come to the location.
Which locations are covered by the Technical Support Service?
Technical support is primarily intended for users of special parking areas under the responsibility of Parking Service Herceg Novi.
